Uptown Village in Cedar Hill Rant

The "interactive fountain" at Uptown Village in Cedar Hill is something my kids love to go to! I love taking them too! You get to sit at a table with an umbrella for shade and watch your kids run through the fountain. Kaysen has finally gotten old and brave enough where he will run through it all by his self. 
I took my kids there this morning to finally get us out of the house! Aidyn goes and immediately starts going through the water. I walk Kaysen in and finally get him used to the water, I turn around to let him play and for me to go sit. All of a sudden the security guard comes up and tells me that Kaysen is too young and too small to be in the fountain. Says that the kids have to be OVER 48 inches to be in the fountain. WTF?! This is new to me!!! So even though I'm upset I get Kaysen out and have him sit with me and play while Aidyn gets to play in the fountain. About 30 minutes later the same security guard comes over and says "Haven't I already talked to you about your child?" I'm like "Yeah, I got him out, see?". He said "No, your other son.". He then proceeds to tell me that the rules are you must be UNDER 48 inches to be in the fountain. Poor Aidyn is 50 inches. He said the rules are UNDER 48 inches or UNDER 10 years old. WTF?! What 10 year old will be under 48 inches?!! Aidyn is 6 years old! He can't help that he's a tall kid!! I then asked why he said that you had to be over 48 inches earlier and made me get Kaysen out. He said that it was a miscommunication. UGH! I then had to tell Aidyn to get out of the fountain. My poor child starts to cry since he doesn't understand why. 
To me it feels like like descrimination. People can't help if their young child happens to be tall! 
I realized (after the security guard left) that their sign says 10 years and older. Not anything about a height limit. I took a picture of that and will be going to management on Monday to complain. 


I couldn't believe that I had to put both my kids through that. My youngest didn't get to play more than 2 minutes in the water and my oldest only about 30 minutes. It's just ridiculous!!! 


I just wanted to rant about this since I was upset, also to let everyone around Cedar Hill to know of this problem. This mall has been open since 2008, they should have set and stuck to these RIDICULOUS rules from the beginning! Not spring them up on people 4 years later!